SHIPPING & DELIVERY
SHIPPING INFORMATION
We send out orders throughout the week, not including weekends and public holidays within Singapore.
Orders must be placed before 11:59PM SGT to be processed on the same day. Orders placed after 12:00PM SGT will be processed the following day. Processing time usually takes 1 business day and orders will be shipped the following day, unless the product purchased is stated as a ‘back order‘.
LOCAL ORDERS
Seoul Station Cosmetics offers FREE local shipping within Singapore on orders SGD$40.00 (excluding taxes) and over.
Orders of in-stock products will usually arrive within 1-4 business days* from when the order is placed.
However, if your order is being shipped from South Korea, your order will arrive within 15-30 business days*.
For products stated as a ‘back order’, it may take more than 30 business days* to arrive.
If you have any queries with regards to your orders, you can email us at wecare@seoulstationcosmetics.com or WhatsApp us at +65 81998914.
INTERNATIONAL ORDERS
For delivery to international locations, shipping rates are dependent on the weight of the products ordered**. You will be responsible for all shipping charges, customs, duties and taxes imposed by your country.
Unfortunately, we do not accept returns on international orders and shipments.
We are not responsible for any duties and fees that may be mandated by your country custom upon delivery.
*These are estimated delivery timings. There may be instances of delays during peak seasons.
**Please note that international orders cannot exceed a weight of 5 kg.